Application of a supply chain diagnostic to a New Zealand manufacturer – a case study




Chuda Basnet

Paul Childerhouse


Department of Management Systems

University of Waikato

Private Bag 3105, Hamilton 2020

New Zealand




            We will present our experiences of performing a “Quick Scan” of the supply chain management of a New Zealand manufacturer.  Quick Scan (QS) is a diagnostic methodology that examines the supply chain operations of a business organization, seeking to understand and document the business processes within logistics and production. This methodology, developed at Cardiff University in U.K., has been evaluated through numerous case studies in the U.K. Our goal was to test this diagnostic methodology in the New Zealand context.